Stone analyzes
How to submit gems
Transportation
They are two ways to deliver stones and jewelry to the laboratory :
- You can drop your items in person to the laboratory, from Monday to Friday. In that case, we recommend you to give us a call at least 24 hours in advance and to bring photo identification.
- You can ship your items to the laboratory. According to the value of the stones, please use indicated value by Post or by any other specialized Transport Companies. The client will pay all the expenses related to the shipping. Please, complete (if needed) the customs formalities such as temporary importation or others.
Quick return of your items
In order to ensure the quick return of your items, we recommend you to follow the following steps :
- Fill up the “Request of services” document.
- Read, date and sign the client agreement document untitled «Conditions Générales Prestations et Travaux» the first time that you are sending items to the laboratory.
- Unset diamonds if you need a grading report. Depending on the setting, mounted diamonds can be accepted for identification only. It is also recommended, but not always required, to unset colored gemstones before to send them for analysis. In case of doubt, please contact us or send us a picture.
- Put your items in individual parcel papers or other suitable containers. The parcel paper must include shape and weight. You may also add an identification number.
